Dipost Oleh
PT. Elabram Systems
Nama Pekerjaan: Cloud Technical Specialist
Deskripsi Pekerjaan:
Candidate Requirements :
1. Education minimum bachelor’s degree - Information Technology.
2. Working Experience minimum 2-3 Years as Cloud Engineer / System Engineer / System Administrator / DevOps Engineer.
3. Experience working on Linux and Windows Server based infrastructure.
4. Experience with AWS Services (EC2, Load Balancer, CloudFront, AWS RDS, Lambda, Redis).
5. Excellent Knowledge in Infrastructure (VMware, Hyper-V, Load Balancer, Firewall).
6. Experience handle MySQL/PostgreSQL/MongoDB/SQL Server/Oracle.
7. Experience with Cloud-to-Cloud Migration and On-Premises Migration (Database Migration) and Database Tuning.
8. Experience with Monitoring Tools (Grafana/CloudWatch/ SolarWinds/ManageEngine, etc.).
9. Experience with Public Cloud Infra (AWS Cloud).
10. Working knowledge of various tools, open-source technologies, and cloud services.
11. Have Valid Cloud Certification (Minimum AWS Associate Level).
12. Have Excellent Communication Skill.
13. Able to communicate with English is a must.
Job Descriptions :
1. Perform Pro-Active Customer Support to ensure expected SLA and Customer Satisfaction.
2. Perform cloud deployment from managed service customer.
3. As L2 Engineer for troubleshooting during deployment if a problem occurs.
4. As L2 Engineer for troubleshooting all cloud services, especially managed service customer.
5. Ensure alerting of all customer cloud services running well.
6. Ensure all cloud services from managed service customer running according to the specified Scope of Work.
7. Helping to maximize and perform efficiency of cloud services customer.
8. Helping Internal Team to do Technical Enablement for Cloud Services Customer.
9. Coordinator to Internal Team, Customer, and Principal related technical issue.
10. Transfer Knowledge to Support Team, Engineer on Site, Cloud Implementation Services Team, and Technical Account Manager.
11. Creating Technical Documentation for Customer and Internal Team.
12. Helping to do technical assessment for customer needs.
13. Do Research and Improvement as a technical for all Managed Service Customer
MINIMUM PENDIDIKAN
Bacheloor Degree
MINIMUM PENGALAMAN
1-3 Years
JAM KERJA
Working Hour (8-17) at office
URGENSI
1 Month Notice
TIPE PEKERJAAN
Full Time
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