Nama Pekerjaan: Network Engineer Data Center (ACI)
Ensure client satisfaction
TS Implementation Engineers (L2) own larger portions of an installation, break/fix incidents at a low to medium level of complexity. They take responsibility for problem resolution and troubleshooting. The TS Implementation Engineer (L2) has a basic understanding and appreciation of business principles. They respond to escalated client requests and support client applications to a first line resolution. TS Implementation Engineers (L2) escalate complex problems to the relevant third parties.
Compile and maintain project administration
The individual demonstrates fundamental project management and administration ability, like report and proposal writing, and project documentation comprehension and completion. TS Implementation Engineers (L2) assist with the documentation of standard operating procedures relating to installations and fixes.
The TS Implementation Engineer (L2) functions jointly through Technicians or directly with customers. They use their customer engagement skills to conduct elementary presentations at low to medium levels within the customer's organization.
Provide telephonic, remote and on-site support to clients
The individual may be required to perform periodic telephonic duty on the technical service desk, providing second line telephonic support to customers.
Act on specialist knowledge
The TS Implementation Engineer (L2) is expected to take ownership of relevant technologies according to domain or specialization.
Required Knowledge And Experience
-You have understanding and experience in Service Provider/Telco Networking. Ideally 2+ years of industry related experience required.
-CCNP Certification is preferable.
-Ability to work effectively and make valuable contributions within the team.
-Have experience in ACI deployment is a MUST
-Have experience in Vmware virtualization
Working Hour (8-17) at office
1 Month Notice
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