Nama Pekerjaan: IT Application Support

Deskripsi Pekerjaan:
- Possessing specialist knowledge of operating systems, devices, applications and software
- Log, manage, and own cases through resolution and assist with root cause analysis, identify fix and preventative measures. Ensure all cases are updated on a regular basis and clients are advised of status in adherence to service level agreements.
- Support information of identification and escalation regarding application problem and operational issue
- Handle daily tickets and complaints
- Perform all tasks in accordance with all policies and procedures

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FASILITAS DAN TUNJANGAN
- Religious Holiday Allowance (THR)
- Others

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MINIMUM PENDIDIKAN
Bacheloor Degree

MINIMUM PENGALAMAN
1-3 Years

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JAM KERJA
Shifting

URGENSI
ASAP

TIPE PEKERJAAN
Full Time